Privacy policy
Effective Date:
1. INTRODUCTION
PMI Memphis Tennessee Chapter ("PMI Memphis," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the "Site") and use our services.
By using the Site, you consent to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site.
We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the Site. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
2. INFORMATION WE COLLECT
2.1 Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
Register for events or programs
Claim certification course discounts
Submit sponsorship applications
Sign up for our newsletter or SMS communications
Contact us with questions or feedback
Complete forms on the Site
The types of personal information we may collect include:
Name: First and last name
Email Address: For communication and account purposes
Phone Number: For SMS communications and event confirmations
Course Interest: Information about which certification courses you are interested in
Message Content: Any information you provide in contact forms or communications with us
2.2 Information Collected Automatically
When you visit the Site, certain information may be collected automatically, including:
Device Information: Browser type, operating system, device type
Usage Information: Pages visited, time spent on pages, links clicked
IP Address: Your Internet Protocol address (anonymized where possible)
2.3 Tracking Technologies
We use the following tracking technologies on the Site:
Facebook Pixel: We use Facebook Pixel to measure the effectiveness of our advertising and understand user behavior. Facebook Pixel may collect information about your visit to our Site and share it with Facebook. For more information about Facebook's privacy practices, please visit Facebook's Privacy Policy at facebook.com/privacy.
We do not use cookies for tracking or analytics purposes on this Site beyond the Facebook Pixel described above.
3. HOW WE USE YOUR INFORMATION
We use the personal information we collect for the following purposes:
3.1 To Provide Services
Process event registrations and send confirmations
Provide certification course discount codes
Process sponsorship applications
Respond to your inquiries and provide customer support
3.2 To Communicate With You
Send monthly newsletters with chapter updates, event announcements, and professional development opportunities
Send promotional SMS messages about upcoming events and special offers (up to 4 messages per month during peak periods; typically 0-2 messages per month)
Send transactional communications related to your registrations or requests
Provide important updates about events, schedule changes, or cancellations
3.3 To Improve Our Services
Analyze usage patterns to improve the Site and our services
Understand user preferences and tailor content to your interests
Measure the effectiveness of our marketing campaigns
3.4 To Comply With Legal Obligations
Comply with applicable laws, regulations, and legal processes
Protect the rights, property, and safety of PMI Memphis, our users, and the public
Enforce our Terms of Service and other agreements
4. HOW WE SHARE YOUR INFORMATION
PMI Memphis does not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your information in the following circumstances:
4.1 With Service Providers
We use a customer relationship management system (CRM) to manage communications and store contact information. Your information may be shared with our CRM provider solely for the purpose of facilitating email and SMS communications on our behalf.
4.2 With Certification Course Providers
When you claim a discount code for a certification course, we share your contact information (name, email, phone number, and course interest) with our certification training partner, Duvoll Education, so they can provide you with the discount code and course registration information.
4.3 With Event Sponsors
When you register for a sponsored event, we may share attendee information (such as name and company) with event sponsors as part of the sponsorship benefits. This information is shared only for attendees of specific sponsored events and is not shared broadly with all sponsors.
4.4 With Payment Processors
When you register for paid events or services, you will be redirected to a third-party payment processor to complete your transaction. We do not collect or store payment information (such as credit card numbers) on our Site. Payment information is collected and processed directly by the third-party payment processor in accordance with their privacy policies.
4.5 For Legal Reasons
We may disclose your information if required to do so by law or in response to valid requests by public authorities (such as a court order or subpoena), or to protect the rights, property, or safety of PMI Memphis, our users, or the public.
4.6 In Connection With Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or prominent notice on the Site of any such change in ownership or control of your personal information.
5. EMAIL COMMUNICATIONS
5.1 Newsletter and Marketing Emails
By providing your email address, you may receive:
Monthly Newsletter: Updates about chapter activities, upcoming events, and professional development opportunities
Event Announcements: Information about upcoming chapter meetings, networking events, and educational programs
Promotional Emails: Special offers, certification course discounts, and other announcements
Email frequency varies but is typically monthly, with occasional additional emails for time-sensitive announcements or special events.
5.2 Transactional Emails
You will receive transactional emails related to your registrations, discount claims, or inquiries. These emails are necessary for the services you have requested and cannot be opted out of without discontinuing use of those services.
5.3 Opt-Out
You may opt out of marketing emails at any time by:
Clicking the "unsubscribe" link at the bottom of any marketing email
Contacting us at board@901pmi.org with your request
Please note that even if you opt out of marketing emails, you will still receive transactional emails related to your registrations or requests.
6. SMS/TEXT MESSAGING
6.1 SMS Opt-In
By providing your phone number and opting in to SMS communications, you consent to receive text messages from PMI Memphis. SMS messages may include:
Event reminders and updates
Promotional offers and announcements
Time-sensitive information related to your registrations
6.2 SMS Frequency and Charges
Message Frequency: Up to 4 messages per month during peak periods; typically 0-2 messages per month
Message and Data Rates: Standard message and data rates may apply based on your mobile carrier's plan. Please contact your mobile carrier for details about your plan.
Carrier Liability: Mobile carriers are not liable for delayed or undelivered messages.
6.3 SMS Opt-Out
You may opt out of SMS communications at any time by:
Replying STOP to any SMS message you receive from us
Contacting us at board@901pmi.org with your request
After you opt out, you will receive one final confirmation message, and then no further SMS messages will be sent unless you opt in again.
6.4 SMS Help
For help or support with SMS communications, reply HELP to any message or contact us at board@901pmi.org.
7. DATA SECURITY
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
You are responsible for maintaining the confidentiality of any account credentials and for all activities that occur under your account.
8. DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.
9. YOUR PRIVACY RIGHTS
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
9.1 Access and Correction
You have the right to request access to the personal information we hold about you and to request that we correct any inaccurate or incomplete information.
9.2 Deletion
You have the right to request that we delete your personal information, subject to certain exceptions (such as when we are required to retain information for legal or compliance purposes).
9.3 Opt-Out
You have the right to opt out of marketing communications at any time by following the instructions in Section 5.3 (Email) or Section 6.3 (SMS).
9.4 Data Portability
You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.
9.5 Exercising Your Rights
To exercise any of these rights, please contact us at board@901pmi.org. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
10. CHILDREN'S PRIVACY
The Site is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
If you believe we have collected information from a child under 18, please contact us at board@901pmi.org.
11. THIRD-PARTY WEBSITES AND SERVICES
The Site may contain links to third-party websites, services, or platforms, including:
PMI national organization (pmi.org)
Event registration platforms
Payment processors
Certification course providers (Duvoll Education)
Social media platforms (LinkedIn, Facebook, Instagram)
This Privacy Policy applies only to information collected by PMI Memphis through the Site. We are not responsible for the privacy practices of third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.
12. INTERNATIONAL USERS
The Site is operated in the United States and is intended for users located in the United States. If you are accessing the Site from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
By using the Site, you consent to the transfer of your information to the United States and the processing of your information in accordance with this Privacy Policy and U.S. law.
13. CALIFORNIA PRIVACY RIGHTS
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA). However, as a nonprofit organization, PMI Memphis may be exempt from certain CCPA requirements.
If you have questions about your California privacy rights, please contact us at board@901pmi.org.
14. DO NOT TRACK SIGNALS
Some web browsers have a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. The Site does not currently respond to Do Not Track signals.
15. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Site after any changes constitutes your acceptance of the updated Privacy Policy.
16. CONTACT INFORMATION
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
PMI Memphis Tennessee Chapter
PMI Memphis TN, Chapter PO Box 383283
Germantown, TN 38183-3283
Email: board@901pmi.org
Phone: (510) 895-6500
We will respond to your inquiry within a reasonable timeframe.
17. CONSENT
BY USING THIS SITE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND CONSENT TO THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY.